Self activate your decoder by sending the word: accept*IUC number*Surname*mobile number*City*GOtvPlus# to the following short code 22688. Example: Accept*2000123544*Surname*2631234152*City*GOtvMax#
Call our the self-service number and follow the voice prompts on +233 0302 740 555 or visit www.gotvafrica.com
E16 means your decoder has been disconnected. Please ensure your decoder is switched on before paying your subscription. SMS reset and your ICU number to 44688 if you are still experiencing the E16 error message.
E30 means your decoder has been switched off or there was no signal available for a long time. If your subscription has been paid in full, please ensure your decoder is switched on and SMS reset to 44688 to clear the error message displayed on your decoder.
To get a list of GOtv retailers and agents visit our website on www.gotvafrica.com
- Airtel Mobile-Money
- Investrust
- Kazang
- MTN
- Zanaco
You can get a GOtv decoder for:
- 1. Gotv decoder - 599MT.
- 2. GOtv decoder + 1 month of GOtv Plus subscription for 1,299MT.
No, GOtv is already on the latest DVB-T2 technology, means there is no need to replace or upgrade your decoder – going with GOtv means you will be on the latest technology.