You can pay your subscription through:
  • Guardian Bank
  • Prime Bank
  • Guaranty Trust
  • Airtel mobile money
  • MPESA
  • Rafiki Bank
  • Diamond Trust
  • NIC Bank
  • Centenary Bank
  • Paramount
  • Jamii Bora Bank
  • Faulu Bank
  • Imperial Bank
  • I&M Bank
  • Middle East

Always leave your decoder switched on when you pay your subscription.

Self activate your decoder by sending the following: 

accept*IUC number*Surname*mobile number*City*Package type# to the following short code 22688. 

Example: Accept 2000123544 Surname 0722123456 City GOtvMax#  

You can get a GOtv decoder for:

  • 1. Gotv decoder (Gocoda) + remote @Kshs. 1,999
  • 2. Gotv decoder (Gocoda) + remote + Antenna (Gotenna) @Kshs. 3,499
  • 3. Gotv Antenna (Gotenna) @Kshs. 1,500

 

No, GOtv is already on the latest DVB-T2 technology, means there is no need to replace or upgrade your decoder – going with GOtv means you will be on the latest technology.

To get a list of GOtv retailers and agents visit our website on www.gotvafrica.com 

Call our Self- services number  and follow the voice prompts; on 0711 066 555 or visit www.gotvafrica.com

E16 /E30 means your decoder has been disconnected. Please ensure your decoder is switched on before paying your subscription. SMS reset and your IUC number to 22688 if you are still experiencing the E16/E30 error message.
 
E30 means your decoder has been switched off or there was no signal available for a long time. If your subscription has been paid in full, please ensure your decoder is switched on and SMS reset to 22688 to clear the error message displayed on your decoder.