GOtv Wow is a retention programme (launched in March 2017) aimed at rewarding and giving a “shout-out” to subscribers for their continuous loyalty to the brand. The programme aims to add more value for loyal customers by creating the very best television entertainment experience which includes access to exciting additional content at no extra cost.

We’re committed to finding ways to improve our service and creating more value for our customers. The programme is aimed at rewarding and thanking customers for their continuous loyalty to GOtv.

  • GOtv Max and Plus customers who stay continuously connected for three months will qualify for airtime rewards, this is our way of saying thank you for their continued loyalty.
  • GOtv Plus customers who pay on time will continue to get access to 1 week of GOtv Max Sports.
  • GOtv Max and Plus customers who pay on time will get access to two extra channels until 28th February 2019, upon which the channels will terminate

Self activate your decoder by sending the word: accept*IUC number*Surname*mobile number*City*GOtvPlus# to the following short code 22688. Example: Accept*2000123544*Surname*2631234152*City*GOtvMax#

Call our the self-service number and follow the voice prompts on +233 0302 740 555 or visit www.gotvafrica.com and eazy.gotvafrica.com 

E16 means your decoder has been disconnected. Please ensure your decoder is switched on before paying your subscription. SMS reset and your ICU number to 4688 if you are still experiencing the E16 error message.

E30 means your decoder has been switched off or there was no signal available for a long time. If your subscription has been paid in full, please ensure your decoder is switched on and SMS reset to 4688 to clear the error message displayed on your decoder.

To get a list of GOtv retailers and agents visit our website on www.gotvafrica.com and eazy.gotvafrica.com

You can pay your subscription through:
  • Airtel Mobile-Money
  • Investrust
  • Kazang
  • MTN
  • Zanaco

You can get a GOtv decoder for GHC 135. This special GOtv bundle offer includes one GOtv Decoder + 1-month GOtv Plus subscription. (GOtv highly recommends the use of an UHF GOtenna which is sold separately at your nearest MultiChoice Agent or Retailer).

No, GOtv is already on the latest DVB-T2 technology, means there is no need to replace or upgrade your decoder – going with GOtv means you will be on the latest technology.